Don't Just Build a Team. Engineer a System.
We move beyond individual personalities to coach the team as a single, living system using the Team Coaching International (TCI) methodology and the Team Diagnostic™ Assessment.
The Philosophy (The "System" Approach) Stop Trying to Fix Individuals.
Most coaching fails because it treats a team as a collection of isolated employees. We treat the team as a Living System—a dynamic entity with its own personality, rules, and moods. By shifting the focus from "Who is the problem?" to "How is the system functioning?", we reduce blame and increase performance.
What We Measure (The 14 Indicators)
We don't guess; we measure. The Team Diagnostic™ assesses your team across 14 distinct Key Performance Indicators (TPIs):
| Productivity Competencies | Positivity Competencies |
|---|---|
| Alignment: Shared mission & purpose. | Trust: Safety to speak openly. |
| Goals & Strategies: Clarity on the "What" and "How." | Respect: Mutual regard and zero toxicity. |
| Accountability: Mutual responsibility for results. | Constructive Interaction: Healthy conflict. |
| Proactive: Ability to initiate change. | Camaraderie: Sense of belonging. |
| Decision Making: Efficient and clear processes. | Communication: Clear, direct, and efficient. |
| Resources: Managing time/budget effectively. | Values Diversity: Leveraging different views. |
| Team Leadership: Leadership exists within the team. | Optimism: Resilience in the face of setbacks. |
The Model (Productivity vs. Positivity)
We use the Team Diagnostic™, a data-driven tool that measures your team against two critical axes. Real high performance only happens when these two forces are in balance.
The Productivity Axis: The conditions necessary to get the job done (Goals, Alignment, Accountability).
The Positivity Axis: The culture and relationships that sustain the work (Trust, Respect, Communication).
High Productivity / Low Positivity? Burnout. (You hit targets, but people quit.)
Low Productivity / High Positivity? The "Country Club." (Everyone is nice, but nothing ships.)
High Productivity / High Positivity? Sustainable High Performance. (The Goal.)
The Engagement Process
Step 1: The Baseline (The Assessment)
The entire team takes the anonymous Team Diagnostic™. We generate a "polar diagram" that visualizes the team's system, revealing hidden conflicts and strengths.
Step 2: The Reveal (The Workshop)
A 1-day or half-day deep dive where the team sees their data for the first time. We facilitate the "unspoken" conversations needed to interpret the results without finger-pointing.
Step 3: The Coaching (The Shift)
Over 3–6 months, we coach the team on their specific gaps (e.g., "We have High Trust but Zero Accountability"). We provide the tools to shift the metrics.
Step 4: The ROI (Re-Assessment)
At the end of the engagement, we re-deploy the diagnostic to measure the percentage increase in Productivity and Positivity.
Stop Guessing. Start Measuring.
You have metrics for your code quality, your velocity, and your budget. It’s time you had metrics for your team culture. Let's see where your team lands on the Productivity vs. Positivity axis.